The 3 Biggest Problems Northeast Wisconsin CEOs Have With Most IT Firms

If you are a highly successful, results-oriented CEO who wants to focus your time, energy and money on growing your company, but find yourself constantly distracted and slowed down by chronic computer problems and incompetent IT support, then you probably don't need us to tell you how frustrating that is.

Our research shows that most successful Northeast Wisconsin CEOs have 3 big problems when dealing with most IT support companies. See if you agree…

 

Problem #1: You Have Constant Technical Problems.

Maybe you’ve experienced this yourself: you hire a so-called IT expert to support your computer network, but every time they “solve” a problem, two more crop up. Or the problem they were supposed to have solved keeps coming back again and again. Then, to add insult to injury, they don’t check their work, they keep charging you to come back and repair the same issues or they waste your time trying to explain why the problem is happening instead of just taking care of it.

Problem #2: They Don’t Understand How Critically Important Your Time Is.

If you’re like most busy executives we work with, you’re the most important player on the team, with multiple time-sensitive projects and critical deadlines that can NOT be missed, yet most computer guys don’t seem to understand this. When you call their office, you get voice mail. When they finally get around to calling you back, they waste your time with a million dumb questions and walking you through a number of mind-numbing tasks (like rebooting), wasting even MORE of your time while they try to get a clue. If they can’t fix your computer that way, then you have to wait around for them to show up, take it back to their office, fix it and bring it back – a process that could take days. Meanwhile, your blood pressure is going through the roof because you need to get back to work.

You shouldn’t have to tolerate this type of poor service. Our stance is that you shouldn’t be having those kinds of issues in the first place. Second, when you DO have a problem, it should be addressed IMMEDIATELY – not hours or days later.

Problem #3: Poor Communication And Service.

From arrogant technicians who talk over your head to zero communication on the status of your requests and projects, another BIG problem many business owners have with their IT person is poor communication skills. On top of that, NONE of them seem to understand basic business concepts and want to have a conversation about the technical details rather than just getting it done.

Imagine being able to just tell your consultant what you’re trying to achieve in your business and they make it happen – and provide REAL value by advising you on how to make those outcomes happen faster, cheaper and with less effort.

Free Emergency Support For Your Next Computer Crisis

As a prospective client, we’d like to give you 2 free hours of emergency IT support from one of our most talented technicians, absolutely free. Even if you aren’t ready to make a change from who you are using now, we can help you out in a bind when you can’t get your current IT person to respond fast enough.There is no cost or obligation of any kind when you request your free support and you won’t be harassed by a high- pressure salesperson. This offer is simply our way of introducing our services to you. You have nothing to lose except the frustration of dealing with slow, incompetent IT support.

To Reserve Your FREE Support Fill Out The Form On This Page or Call Us at 920-818-0900

Are You Ready For Better IT Support?

Then call us at 920-818-0900 or fill out the form on this page to schedule a 15-minute Discovery Call.
Technology plays a vital role in the health and safety of our animals and team. With Quantum Technologies, we've been able to transform our farm's operations. We rely on monitoring systems to track breathing and activity for our livestock, and when our internet goes down, Quantum is always...

Technology plays a vital role in the health and safety of our animals and team.

With Quantum Technologies, we've been able to transform our farm's operations. We rely on monitoring systems to track breathing and activity for our livestock, and when our internet goes down, Quantum is always there to get us back up and running quickly.

Before working with Quantum, our security system was just a few basic cameras from a local store. Now, thanks to their expertise, we've grown to a fully integrated system with 45 360-degree cameras covering every building on the farm. This allows us to see and hear everything, ensuring complete oversight and safety.

The team at Quantum truly understands what we do. They're just a phone call away whenever we need them—whether it's a small issue or something urgent. Even during meetings, they're responsive and resolve problems remotely whenever possible.


Jeremy Heim

Heim's Hillcrest Dairy

Quantum Technologies installed all new servers, switches, Wi-Fi, and wiring at Washington Island High School a couple of years ago. The work was well-planned and executed in a very professional manner. We've had no major issues with anything, and the few things that came up were handled...

Quantum Technologies installed all new servers, switches, Wi-Fi, and wiring at Washington Island High School a couple of years ago.

The work was well-planned and executed in a very professional manner. We've had no major issues with anything, and the few things that came up were handled quickly.

Quantum has exceeded our expectations in both workmanship and service. I would strongly recommend Quantum as an IT partner in Northeast Wisconsin.


Tom Nikolai

Technology Coordinator
Washington Island School District

Working with Quantum Technologies has been a game-changer for us. Having a skilled team right here in Sturgeon Bay is a tremendous benefit. What sets them apart from other IT firms we've worked with is their flexibility and consideration of our unique needs and restrictions. If someone is on...

Working with Quantum Technologies has been a game-changer for us.

Having a skilled team right here in Sturgeon Bay is a tremendous benefit.

What sets them apart from other IT firms we've worked with is their flexibility and consideration of our unique needs and restrictions. If someone is on the fence about choosing Quantum, I'd tell them not to hesitate—having a full-service IT firm with great people is something you need to experience!


Amy Dickson

Sturgeon Bay Yacht Club

The biggest benefit of working with Quantum Technologies has been their fast, prompt, consistent, and reliable service. They provide support when we need it and deliver results effectively and quickly. What truly sets Quantum apart is their efficiency and teachability. Unlike other companies...

The biggest benefit of working with Quantum Technologies has been their fast, prompt, consistent, and reliable service.

They provide support when we need it and deliver results effectively and quickly.

What truly sets Quantum apart is their efficiency and teachability. Unlike other companies I've worked with, Quantum takes the time to explain what's happening and helps me understand and diagnose potential issues. This makes communication smoother and more effective in the future.

I feel confident and secure with their consistent service. With everything else on my plate, Quantum is never a concern—I know I'll always have the right support and service for our business. The staff are quirky and engaging, and I absolutely love their wait-time music. Ha!


Eric Bishop

Newport Resort

The biggest benefit of working with Quantum Technologies is the consistent care and attention I receive. Even though Quantum has experienced phenomenal growth since we started working together, they continue to service my small business with the same dedication and time as they did at the...

The biggest benefit of working with Quantum Technologies is the consistent care and attention I receive.

Even though Quantum has experienced phenomenal growth since we started working together, they continue to service my small business with the same dedication and time as they did at the beginning of our relationship.

What sets Quantum apart is their ability to make you feel that your business is just as important as their larger clients.

After more than 45 years in business and working with many IT companies, I can confidently say Quantum stands behind their work. They provide timely service and always make you feel like a friend rather than just another customer.


Sherry Koenig

Buy the Numbers

Having a reliable local IT company like Quantum Technologies has been the biggest benefit to my small business. They've helped me deal with everything from new equipment to the excellent service provided through Quantum Care. Before Quantum, computer issues meant begging for help anddealing...

Having a reliable local IT company like Quantum Technologies has been the biggest benefit to my small business.

They've helped me deal with everything from new equipment to the excellent service provided through Quantum Care. Before Quantum, computer issues meant begging for help and
dealing with unreliable support. Quantum solved all my IT headaches and gave me peace of mind.

What sets Quantum apart is their reliable service. A simple phone call is all it takes, and a Quantum specialist either logs on remotely or shows up promptly to resolve the issue.
I've recommended Quantum to several people, including my son Jesse, who owns JR Metal Works.

I've worked with Quantum on an even higher level of technology there, and the service has been just as excellent. It's been amazing to see how our relationship has grown over the years.
I'm truly grateful for the support I've received from the entire crew at Quantum.


Tom Kleiman

Accurate Marine & Storage L.L.C.

We have had very few issues since working with Quantum Technologies, and when something does come up, they respond quickly, minimizing any downtime. Their service is great, and the team is highly knowledgeable. The installation of our phones and IT systems went smoothly and was very...

We have had very few issues since working with Quantum Technologies, and when something does come up, they respond quickly, minimizing any downtime.

Their service is great, and the team is highly knowledgeable. The installation of our phones and IT systems went smoothly and was very well-organized.

Overall, we've had a positive experience with both our phones and IT. Quantum delivers exceptional service and support.


Julie L. LaLuzerne

Raibrook

Working with Quantum Technologies has provided us with the internet and technology we need to maintain a secure POS system and efficiently store show data for each production. What sets Quantum apart is their commitment to the community and their collaborative approach. They truly know the...

Working with Quantum Technologies has provided us with the internet and technology we need to maintain a secure POS system and efficiently store show data for each production.

What sets Quantum apart is their commitment to the community and their collaborative approach.

They truly know the businesses they work with and foster strong relationships.

If someone is considering Quantum, I'd say they offer reliable and timely service, care deeply about their clients, and are always there to answer questions and provide support. With Quantum, you feel like a valued member of the team, not just a number.


Lola DeVillers

Rogue Theater